Frequently asked questions

If you can't find the answer here, write to us directly.

What is Maggiore Marketing?

Maggiore Marketing is a digital marketing agency in Santiago, Chile, that combines strategy, creativity, market research and performance campaigns. We help companies of all sizes build brands, strengthen their digital presence, generate business opportunities and make data-driven decisions.

We work with clients in Chile and across the Americas, offering service in Spanish, Portuguese and English.

What services does Maggiore Marketing offer?

Maggiore offers digital marketing services organized into four areas:

  • Creativity: branding, graphic design, websites, social media content and audiovisual production.
  • Performance: Google Ads, Meta Ads, SEO, positioning in AI search engines, email marketing and influencers.
  • Research: Social Intelligence and digital experiments to validate ideas, messages, products and services.
  • Growth: business prospecting, lead generation and strategic support for business expansion.

Each company can combine these services according to its goals and priorities.

Is Maggiore a 360 digital marketing agency?

Yes. Maggiore can support a company from creating its brand and website through content production, advertising campaigns, SEO and market research.

However, we don't apply the same plan to every client. The service mix is defined by each business's industry, goals, growth stage and most relevant channels.

What sets Maggiore apart from other marketing agencies?

Maggiore's main differentiators are the flexibility of the token system, the use of data to make decisions and the integration of different specialties within a single team.

Clients can change their mix of services, roll over the tokens they don't use and transparently review how each token has been spent. Revisions to deliverables are also included.

Where is Maggiore Marketing located?

Maggiore Marketing is located at Alcántara 1791, Las Condes, Santiago, Chile.

We also work remotely with companies throughout Chile and with international clients in the United States, Central America and South America.

Does Maggiore only work with large companies?

No. Maggiore works with large brands as well as small and medium-sized businesses that want to professionalize and grow.

We apply methodologies and standards developed in projects for international companies, adapting them to each client's reality, budget and challenges.

What types of companies does Maggiore work with?

We work with B2B and B2C companies in industries such as consumer goods, pharmaceuticals, beauty, tourism, fashion, transportation, logistics, manufacturing, food, e-commerce, consulting and professional services.

Strategy doesn't depend on the industry alone. We also consider the business model, the target audience, the growth stage and the results the company needs to achieve.

What languages does Maggiore work in?

Maggiore provides service and develops projects in Spanish, Portuguese and English.

This allows us to work with Chilean companies as well as with regional and international teams.

How can I contact Maggiore Marketing?

You can contact Maggiore through the website form, by email at marketing@maggiore.cl, or by phone and WhatsApp at +56 9 6320 6716.

The team usually responds within 24 business hours.

What are Maggiore Marketing's success stories?

You can read all our case studies on the website. We work with clients of many different industries and sizes.

Token System

How do I hire a digital marketing agency like Maggiore?

The process starts with a free diagnostic meeting, where we analyze the business, its goals, its current channels and its main growth opportunities.

After the meeting, Maggiore prepares a customized proposal with the recommended services, the scope of work and the estimated number of tokens. Once the proposal is approved and the tokens are purchased, project planning and execution begin.

What is Maggiore's token system?

The token system is the flexible model Maggiore uses to quote its digital marketing services.

Each deliverable has a set value in tokens. For example, a social media post, a video, a website or a research project each require a different amount depending on their complexity.

Clients buy tokens and decide how to allocate them across the services they need, without being tied to a rigid monthly package.

How much does a Maggiore token cost?

The base price is USD 60 per token and can decrease depending on the volume purchased and how often you buy, down to a minimum of USD 50 per token.

For clients in Chile, the price is converted to Chilean pesos using the Central Bank of Chile's observed dollar rate. Prices are quoted net, and the applicable VAT is added.

Is there a minimum token purchase?

No. Maggiore doesn't require a minimum number of tokens to get started.

The recommended amount depends on the project's goals and the deliverables the company wants to request.

Do I lose my tokens if I don't use them during the month?

No. Unused tokens roll over and can be applied to other deliverables in the following months.

This lets you increase investment during busier periods, save capacity for seasonal campaigns or adjust priorities without losing your available budget.

Do tokens have an expiration date?

Yes. Tokens are valid for 12 months from the date of purchase.

When a client makes a new purchase equal to or greater than their available balance, validity is renewed for another 12 months.

Do revisions cost additional tokens?

No. Revisions and corrections are included in the original cost of the deliverable, with no predetermined limit on rounds.

The goal is for every piece, document or digital asset to be properly approved before the work is closed.

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